Last Updated: 01.01.2026
Welcome to ZeeMart. These Terms of Service govern your access to and use of our website and any purchases made through our online store. By accessing our website or placing an order, you agree to these Terms, subject to applicable law.
1. Use of Our Website
You agree to use our website only for lawful purposes and to provide accurate information when placing an order or contacting us. You must not misuse our website, interfere with its operation, attempt unauthorised access, or engage in fraudulent activity.
2. Products and Availability
We make reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate. Product colours and appearance may vary depending on your device settings or the manufacturer's presentation.
Product availability may change without notice. If a product becomes unavailable after an order is placed, we will contact you and arrange an appropriate resolution, including a refund where applicable.
3. Pricing and Payment
Product prices and the applicable currency will be displayed on our website or at checkout. Any applicable shipping fees, taxes, and other charges will be shown before you complete your purchase, as required by law.
We reserve the right to correct genuine pricing or listing errors. If an error affects your order, we will contact you to explain the available options. Price changes will not automatically alter an order already accepted.
Payments may be processed through third-party payment providers. Your payment may also be subject to the provider's terms and security procedures. Orders may be processed once payment has been authorised or confirmed.
4. Orders and Acceptance
After placing an order, you may receive an automated confirmation acknowledging receipt. This confirmation does not necessarily mean that your order has been accepted.
We reserve the right to decline or cancel an order for legitimate reasons, including product unavailability, payment failure, suspected fraud, delivery restrictions, or material pricing errors.
If payment has already been received for a cancelled order, any refund due will be arranged using the original payment method where reasonably possible and as permitted by the payment provider and applicable law.
5. Shipping and Delivery
Orders are processed and delivered according to the information provided at checkout and our Shipping Policy.
Delivery estimates are provided for guidance and may vary depending on the destination, courier, public holidays, customs procedures, and other circumstances. Where tracking is available, tracking information will be provided after dispatch.
If your order is delayed, damaged, or not received, contact us at cadzain233@gmail.com for assistance.
6. Returns, Cancellations, and Refunds
Returns, cancellations, exchanges, and refunds are handled according to our Return and Refund Policy, as applicable.
Please review the relevant policy before purchasing. Nothing in these Terms excludes or restricts any consumer rights or remedies that cannot legally be excluded under applicable UAE law.
7. Third-Party Services
Our store may use third-party services for payment processing, shipping, website hosting, analytics, and customer support. These services may have their own terms and privacy policies.
We take reasonable steps to work with appropriate service providers. However, we do not control the independent operation of third-party services. Nothing in this section excludes responsibility where applicable law requires it.
8. Intellectual Property
Unless otherwise stated, the original content on our website, including text, branding, graphics, and design elements, belongs to ZeeMart or is used with permission.
You may not reproduce, distribute, or commercially use our content without appropriate permission, except where permitted by law. Third-party names and trademarks remain the property of their respective owners.
9. Limitation of Liability
To the extent permitted by applicable law, ZeeMart will not be liable for indirect or consequential losses arising from the use or temporary unavailability of our website.
Nothing in these Terms excludes or limits any liability, consumer right, or remedy that cannot lawfully be excluded or limited under applicable UAE law.
We aim to keep our website available and accurate, but we cannot guarantee uninterrupted or error-free operation at all times.
10. Privacy and Data Security
We take reasonable steps to protect personal information and use it responsibly. Our Privacy Policy explains how we collect, use, store, and share personal information when you visit our website or make a purchase.
By using our website, you acknowledge that your information may be processed as described in our Privacy Policy and in accordance with applicable law.
11. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, services, or legal requirements. Updated Terms will be published on this page with a revised date.
Changes will apply as permitted by law and will not remove any rights that cannot legally be waived.
12. Governing Law and Jurisdiction
These Terms are governed by the applicable laws of the United Arab Emirates. Subject to mandatory consumer-protection rules and applicable jurisdictional requirements, disputes relating to these Terms may be brought before the competent courts in Dubai, UAE.
Nothing in this section limits any mandatory right a customer may have under applicable law.
13. Contact Us
For questions, order assistance, or complaints, please contact us:
Store Name: ZeeMart
Email: cadzain233@gmail.com
Business Location: Dubai, United Arab Emirates
Customer Support Hours: 9:00 AM–5:00 PM
We aim to respond to customer enquiries as promptly and fairly as possible.